By reserving or renting a room at Amber Inn Bed and Breakfast, you agree to the following policies, terms, and conditions.
We are a very small facility (we have only four guest rooms), and that forces us to be rather restrictive in our cancellation policy. As a matter of fact, if you cancel a reservation, it means 25% of lost income to us, because it's very unlikely that we would be able to rent your room to someone else - most visitors would have already booked a room at some other place. Large hotels can afford the "same day" cancellations - we cannot, sorry. Thank you for your understanding!
Any reservation must be cancelled no later than two weeks in advance before the check-in time (4 p.m. (16:00) Mountain Time on the arrival date) to receive full refund, less the $10.00 administrative fee.
If you cancel within the two weeks, we will have to charge the first night's rate to your credit card.
If you cancel within 48 hours of your check-in time (or later), NO REFUND will be given.
No refund is given in all other circumstances.
The check-in time is from 4 p.m. (16:00) to 9:00 p.m., except on Tuesdays the check-in time is from 6 p.m. (18:00) to 9:00 p.m.. If you arrive earlier, please feel free to spend time in Zion Park, it's only 10 minute drive from us. If your flight gets delayed or some other delay occurs and you cannot arrive before 9:00 p.m., please give us a call to let us know about the delay. There will be $30 late arrival fee if you arrive later than 11 p.m. Absolutely no arrivals after midnight! Please note that we are in the Mountain time zone, one hour ahead of Las Vegas and Los Angeles. There is 1 hour difference in time between us and Arizona or Nevada.
By asking us to reserve a room you automatically give us the authorization to charge your card in case of cancellation, as described above. If you do not cancel your reservation, we will charge your credit card only upon your arrival, not before.
and you agree that we may disable your access to our wireless network if you don't adhere to our Internet use restrictions, as described here.
We will do our best to make that room available for you, but we cannot guarantee that that specific room will be available. We reserve the right to offer you another room of equal or better value, or reduce your rate accordingly.
Please don't put your shoes on tables or on beds. Gentlemen, please don't clean your shoes with towels. Ladies, please don't use the towels to take off your makeup, we have special napkins for that.
Water is the most precious natural resource, and it is very scarce in our area. Please don't waste it!
Utah Clean Air Act prohibits smoking in the entire building. We have a smoking area outside. If you do smoke inside the building, we may charge you $200 cleaning fee, in addition to the fines imposed by the Utah authorities.
We serve full breakfast, and there are many restaurants in our area where you can have lunch or dinner. If you do cook in the room, we may charge you $200 cleaning fee.
We love pets, but for the sake of comfort of all our guests, we do not allow pets inside the building, sorry. (FYI: Pets are not allowed on the trails of Zion National Park either). If you do bring a pet with you, we can arrange with a local pet-sitter to take care of your pet during your visit, for an additional fee.
We love children, but they require special attention and areas to play, which unfortunately we cannot provide. There are other lodging facilities in our area which do accept families with children, please contact us and we may help you find a suitable place to stay.
We don't offer phones in the rooms, sorry. Please feel free to use your wireless phone if you need to call someone.
Please keep noise down at night to let other guests have a good rest.
is served between 8:00 a.m. and 9:30 a.m. (season) and between 8:30 a.m. and 9:30 a.m. (off-season) If you need to leave earlier, we have a self-serve area where you can help yourself with cereals, bagels, fruits, juice, hot coffee and tea.
Late checkout may be available only if there is no reservation for your room for the evening, for the additional $30 late checkout fee.
Lost or not returned key fee is $25.
and you agree that we don't have to explain our reasons for such a decision.
Contact us if you have questions regarding these policies.
|Special offer: Stay with us three nights in a row and get a FREE CD-ROM with Zion National Park images displayed on your computer screen! More information...|
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